Privacy Policy

1. Introduction

Welcome to FratSnap ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create frames and events
• Upload photos and content
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Email address
• Username
• Phone number (optional)
• Profile pictures
• Photos and images you upload
• Location data (when you enable location services)

2.2 Automatically Collected Information

We may automatically collect certain information when you use our Service:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Log data (IP address, browser type, pages visited)
• Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process your transactions and manage your account
• Enable photo sharing and event participation
• Send you technical notices and support messages
• Respond to your comments and questions
• Improve our Service and develop new features
• Ensure the security and integrity of our Service
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 With Your Consent

We may share your information when you explicitly consent to such sharing, such as when you participate in events or share photos with other users.

4.2 Service Providers

We may share information with third-party service providers who assist us in operating our Service, such as:

• Cloud storage providers for photo storage
• Analytics services to understand usage patterns
• Email services for communications

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure data centers and infrastructure

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

6.2 Correction

You can request correction of inaccurate or incomplete personal information.

6.3 Deletion

You can request deletion of your personal information, subject to certain exceptions.

6.4 Opt-out

You can opt out of certain data processing activities, such as marketing communications.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will take steps to delete such information from our servers.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We will ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

📱 Apple App Store Compliance

This Privacy Policy complies with Apple's App Store Review Guidelines and includes all required disclosures for iOS apps that collect user data, access device features, or use third-party services.